Ensures that comprehensive care is given to each patient and evaluates the services rendered.
Prepares and reviews all protocols of Nursing staff Interaction with Patients/customers.
Interacts with patients and accordingly ensures a pro-active patient interaction and feedback system.
Is responsible for the overall management of nursing areas.
Keeps up to date appraisal of unit capability and requirements.
Keeps an up to date knowledge of the unit and drug changes and instructs staff of such changes.
Takes the necessary action to resolve nursing unit problems and needs, and making the necessary changes in the policies and procedures after discussion with the management.
Investigates reports of incidents, suspected infections, patient / doctor complaints and resolves problems or makes recommendation for action.
Is responsible for authorizing the ordering of equipment and supplies required by the unit.
Responsible for timely setting of KRA and review as per the PMS guidelines
Ensure your team participate in REDS activities
Ensures compliance with accreditation standards.
Identifies appropriate internal controls for departments; provides mechanisms to monitor and enforce compliance.
Ensures and enforces hospital infection control standards.
Ensures highest standards of ethical medical practices in the hospital.